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CRM Implementation and Integration - Why US Interactive?


US Interactive is a leading provider of end-to-end CRM solutions for real-time eBusiness. Our pre-built components and EAI framework enable very rapid solution development at dramatic cost savings versus alternative approaches. And our extensive experience implementing complex integration projects enables us to define for you exactly what you will get in terms of the tasks, deliverables, timeline, budget, and resources we will need. Following are some of the reasons our clients choose US Interactive as their technology partner:


Experience
US Interactive has over 100 man years of experience in CRM implementation and integration, 50 man years experience in web application development and over 150 man-years of experience in delivering integration solutions.

Rapid, incremental solutions that are scalable and future-proof
With a focus on Customer centric business processes automation, our approach to CRM Integration and Mobility Portals is to deliver quick results and evolve incrementally. This helps mitigate the risks in trying to integrate CRM with various enterprise applications. With our business process centric approach, distilled from our years of experience, our solutions offer flexibility and the ability to quickly adapt to business process changes.

Pre-built and layered solution for quick results
Our architects have identified challenges facing web centric applications and have created a layered solution architecture, which is standards-based and product independent. We have pre-built Shared Information Models for most customer facing business processes, and where applicable they will save development costs and time. With pre-built and layered solutions, we can reduce the cost of CRM implementation and integration and produce quick results that will improve your profitability and increase your revenues. Our pre-built integration solutions around e2eHub enable very rapid implementation at low cost, and our layered architecture and methodology enable you to achieve these same advantages using any other middleware product of your choice.

Leverage the same infrastructure for web and wireless portals
If US Interactive's e2eHub is used for the creation of user interaction flows, the same infrastructure can be leveraged for delivering applications to standard browsers as well as wireless devices. This provides cost savings in terms of development, maintenance and management; this approach also saves unnecessary duplication of infrastructure costs to support web applications and wireless applications separately.

Deliver web and wireless portals to legacy applications
US Interactive can enable you to unlock the investment in your legacy applications and reduce operational costs by delivering web and wireless views of these legacy applications.

Reduced costs of development
With our offshore development we offer even more reduced costs; and with a balanced approach of on-site and off-site teams, we can provide the optimal cost, quality and speed to suit your requirements.

Strong Partners
US Interactive has built alliances with many market leaders in CRM and eBusiness integration platforms to provide optimal CRM solutions.

 
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